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Tips to improve your connections in remote work

Does your internet keep disconnecting? Read our tips to improve your connections at the home office, on the go, and at the summer cottage.

Help for resolving connection issues

Having connection issues? Ask the troubleshooting tool in OmaElisa for Companies and Employee OmaElisa! The tool informs you about network alteration works, base station errors, and congestions.

To access the tool, select the subscription with issues and click Connection problems?

Tips for improving your connection

Did you know that you can improve your mobile network and internet connections in remote work and on the go? Below, you'll find concrete tips for better and more stable connections, no matter where you may be working.

elisa mobile network upgrades

Elisa is continuously upgrading mobile network

We are continuously upgrading our mobile network across Finland.

In our coverage map, you can see the coverage areas and find information about past, current, and future network upgrades.

Need support?

  • Fault reporting service

    Our fault reporting service helps you in case of disruptions and outages. They will help you specify the issue and identify the root cause, so that you can get the best possible mobile coverage. 

    The service is open 24/7. The call price is mcc/lnc.

  • Yritysguru

    Yritysguru offers you technical assistance in different cases, such as connection issues and device setup. 

    The service is open on weekdays from 8 AM to 5 PM. The call charge is €3.04 per call + €3.62 per minute, including 25.5% VAT + mcc/lnc.