Roaming abroad


Roaming prices for companies

Current information for Elisa's customers:

Elisa not charging for calls to Ukraine or roaming in Ukraine

When you have Elisa mobile subscription, calls and text messages from Finland to Ukraine are free of charge from 24 February 2022 onwards. Roaming in Ukraine is also free of charge starting from the same date. Roaming includes data usage, phone calls and text messages.

Applies to calls and text messages to normally priced numbers from Elisa consumer and corporate mobile subscriptions.

With Elisa’s corporate subscription, you do not need to worry about using your phone when traveling

Data roaming abroad

Roaming, i.e. using your phone abroad, is easy with Elisa’s mobile subscriptions. The price of phone calls and messages in the EU and EEA countries is the same as in Finland, and you can use your subscription in accordance with your data limit.

In other countries, prices are defined on the basis of use and the destination country. When you travel outside of the EU and EEA countries, we recommend getting a data package for far-off countries. This will keep charges for your internet use in control. 

See roaming prices for all countries

What is roaming?

Roaming and data roaming simply refer to using your phone abroad. When you make calls, receive calls, send text messages, or surf online abroad, you are doing it in some other network than the one back home. This means you are visiting another operator’s network. Foreign operators have their own ways of pricing their services, which is why the price for using your phone abroad can be charged differently.

How much does it cost to make phone calls, send text messages, and use the internet abroad?

Important information for passangers travelling to the USA

The 3G network in the USA will be shut down in the near future. AT&T closed their 3G network on 22 February 2022. If you want to use your mobile subscription's voice and text services in AT&T's network, your mobile subscription needs to support 4G phone calls (VoLTE) and your device needs to support VoLTE roaming. If your mobile subscription or device does not support VoLTE roaming, we recommend using T-Mobile's network in the USA. T-Mobile will shut down their 3G network during summer 2022.

Good to note: Even if your device supports 4G phone calls (VoLTE) in Finland, it might be that your device does not support 4G phone calls abroad (VoLTE roaming). You can check whether your device supports VoLTE roaming from your device manufacturer. Please also check whether your device supports 4G frequencies in the USA.

Elisa’s data packages enable affordable internet use in far-off countries

 With Elisa’s Reissaaja and Reissunetti data packages, you can use the internet in a care-free manner even outside the EU and EEA countries and avoid paying too much.


The Reissaaja and Reissunetti services are available in the following countries:

Albania, Andorra, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Brunei, Cambodia, Canada, Cape Verde, Chile, China, Columbia, Costa Rica, the Democratic Republic of the Congo, the Dominican Republic, Ecuador, Egypt, El Salvador, Faroe Islands, French Polynesia, Georgia, Ghana, Greenland, Guatemala, Honduras, Hong Kong, India, Indonesia, Iran, Israel, Japan, Kazakhstan, Kosovo, Kuwait, Lesotho, Macao, Malaysia, Mexico, Moldova, Montenegro, Mozambique, New Zealand, Nicaragua, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United States of America, Uruguay, Uzbekistan, and Vietnam.

Reissaaja in Elisa’s 5G corporate subscriptions

  • The Reissaaja service is automatically included in Elisa’s new Yritysliittymä 5G packages. You do not need to order the service separately.
  • You can use 500 MB of internet for the affordable daily price of €9.90.
  • When you arrive in a Reissaaja country, your daily package will be automatically turned on for the next 24 hours. You will get a text message letting you know that the package has been activated.
  • When you are about to reach the data limit in your package, you will receive text messages before you run out of data.
  • If you do not want the Reissaaja package to turn on automatically abroad, you can prevent data roaming in your phone’s settings.

Reissunetti in Elisa’s other subscriptions

  • You can order Reissunetti to other subscriptions (for example, corporate packages) with a text message.
  • When you arrive in a Reissunetti country, you will get a text message offering it to you. If you want to order the data package, reply with “TILAA REISSU1”. Note that you can only order Reissunetti once you are in the destination country.
  • The price of Reissunetti is €19.90 per order, and it is valid for 14 days. This will give you 1 GB or 1.5 GB of data, depending on your destination.
  • When you are about to reach the data limit in your package, you will receive text messages before you run out of data.
  • Read more about Reissunetti (in Finnish) 

VoLTE and 5G roaming

VoLTE roaming

VoLTE (Voice over LTE) refers to your phone calls being transmitted through the 4G network.

If you want to make VoLTE phone calls abroad, you can order the Elisa Wi-Fi phone service as an additional service. This enables 4G phone calls in Elisa’s VoLTE contract countries. Please note that your device must support VoLTE phone calls. Read more about using Wi-Fi phone calls (in Finnish).

Would you like to make VoLTE phone calls abroad?

Ask for more information

VoLTE roaming countries and local operators:

  • Cambodia: Smart Axiata
  • Canada: Telus
  • Denmark: Telenor, Nuuday (TDC), Hi3G
  • Estonia: Elisa
  • Germany: Vodafone
  • India: Jio
  • Israel: Hot Mobile, Pelephone
  • Italy: Vodafone
  • Japan: KDDI, NTT DoCoMo, Softbank
  • Malaysia: Digi
  • Netherlands: Vodafone
  • Norway: Telenor
  • South Korea: SK Telecom, LG Uplus
  • Sweden: Telenor, Hi3G, Tele2
  • Switzerland: Swisscom
  • Taiwan: Chungghwa Telecom
  • United Kingdom: EE Limited
  • USA: AT&T, Verizon

5G roaming

Elisa’s corporate subscriptions generally use the 4G network abroad. If you have a 5G subscription, it is possible to use the fast connection even abroad, i.e. 5G roaming. 5G roaming works in Elisa’s 5G contract countries. Please note that your device must support the 5G network in order for you to use the faster internet connection.

Would you like to start using 5G roaming? 

Ask for more information

5G roaming works in the following countries:

Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam

Instructions for using the subscription abroad

Working abroad

How much data can I use abroad?

  • Elisa’s corporate subscriptions automatically include a certain amount of data in the EU and EEA countries. The use limit depends on your subscription type. Check your subscription’s details in OmaElisa for Companies. If you are an employee, you can find the information in Employee’s OmaElisa.
  • When you travel outside of the EU and EEA countries, we recommend getting a data package for international use.
  • The consumption of data depends on what you do online. For example, adding one photo in social media uses approximately 5 MB of data, whereas watching Netflix with HD for one hour uses approximately 2500 MB. 1024 megabytes (MB) is 1 gigabyte (GB).
Holding a smart phone

How to check your balance

Call the number *100# with your phone to find out your balance. Your phone screen will show the amount of data used in the EU, the balance for Roaming Datavartija, and the use of Reissunetti/Reissaaja for your subscription during the invoicing period. The service is free of charge.


How do I make a phone call in or to another country?

Calling abroad

Making calls when abroad

When calling to another country from abroad, enter the phone number in the international format:

  • Add the + sign before the number
  • The country code, such as 358 for Finland
  • The area code (without the initial zero)
  • Telephone number 

Example 1: To call from Germany to Helsinki, e.g. to the number (09) 435 661, dial + 3589435661

Example 2: To call from Germany to London, e.g. to the number (020) 233 211, dial +4420233211

How to call abroad from Finland – Elisa’s 999 international calls

When you use Elisa’s corporate subscription to call abroad from Finland, your subscription uses the prices for Elisa’s 999 international calls.

Read more about 999 calls (in Finnish)

How to restrict the use of your subscription abroad

Roaming Datavartija

  • All of our subscriptions automatically include the Roaming Datavartija service. It automatically sets a €50 (VAT 0%) balance limit to data roaming.
  • The service sends you a text message when you are about to reach your limit. You can change the limit (€50–5,000) with a text message at any time, and the new limit is valid from that moment on.
  • You can follow your data use in your smartphone’s settings. Some phones also have counters that follow your use of the internet.

Instructions for Roaming datavartija (in Finnish)

Barring services abroad

  • You can set barring services on your employees’ phones so that the phone cannot be used to make phone calls abroad or it will not connect to the internet.
  • You can activate the barring services in OmaElisa for Companies.

Read more about the barring services (in Finnish)

Do you have questions about using your phone abroad?

Contact us