Use your work subscription abroad without worries
Elisa's corporate phone subscriptions make roaming easy with transparent costs. Our subscriptions guarantee seamless use of mobile network in both Europe and faraway countries.
Roaming abroad
With Elisa's corporate subscriptions, using your phone abroad is safe and easy.
In EU and EEA countries, pricing is the same as at home
In EU and EEA countries, you can call and text with Finnish prices until reaching your data limit. When you arrive in your destination, we'll send you a text message about the data limit.
Elsewhere, prices are based on usage and country
Outside of EU and EEA countries, you can keep your roaming costs under control with our Reissunetti and Reissaaja data packages.
Using your own subscription is the safest option
Connecting to public WiFi networks exposes your phone to security risks. That's why using your own mobile network is safest.
Our data packages enable affordable roaming outside of the EEA
With Elisa's Reissaaja and Reissunetti data packages, you can avoid bill shocks when browsing the web outside of the EU and EEA.
Our data packages ensure safe browsing with your own subscription without downloading any extra apps.
Current information about roaming abroad
Changes to mobile networks around the world
Changes are happening in mobile networks all over the world. To illustrate, in the United States, the 2G network was shut down permanently on 1 April 2024, and in Japan, the 3G network was shut down on 15 April 2024. Operators are also planning network changes in 2025, e.g. in Sweden and Norway.
If you want to ensure that your subscription will function while you are abroad, it is important that your subscription supports 4G calls (VoLTE) and that your device supports VoLTE roaming.
Elisa does not charge for roaming in Ukraine
If you have an Elisa mobile subscription, calls and text messages from Finland to Ukraine are charged normally from 1 October, 2024 onwards.
For the time being, roaming in Ukraine is free of charge. Roaming includes data usage, phone calls and text messages.
VoLTE and 5G roaming
VoLTE roaming
VoLTE (Voice over LTE) means that voice calls go through the 4G network.
To make VoLTE calls abroad, you can get Elisa’s Wi-Fi call service (FI) as an additional service. This ensures that 4G calls work properly in countries where Elisa has a VoLTE agreement. Note that for the service to work, your device needs to support VoLTE calls.
VoLTE roaming countries:
Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, China, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, El Salvador, Estonia, France, Germany, Greece, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Mauritius, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Puerto Rico, Qatar, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vietnam
5G roaming
Elisa corporate subscriptions basically use the 4G network abroad. With 5G subscriptions, it is possible to also use high-speed connections when abroad with 5G roaming. 5G roaming works in countries where Elisa has a 5G agreement. Note that to enjoy faster speeds, your device must support 5G networks.
5G roaming works in the following countries:
Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Mauritius, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Norway, Oman, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Uzbekistan, Vietnam
Elisa's services for safe roaming around the world
On top of using mobile data, you can use the following Elisa services for safer phone use abroad:
- VPN service secures your web activity and keeps your personal and work information safe when you are connected to a public Wi-Fi networks.
- Elisa Mobiiliturva works abroad as well. The service protects the use of mobile data against the most common threats, or phishing attempts, and blocks malicious sites automatically.
Tips for using your subscription abroad
What is roaming?
Roaming, data roaming and calls from abroad are terms that, simply put, refer to using your phone abroad.
When you make or receive calls, send text messages or use the internet when you are abroad, you do it using the networks in the country you are currently in. In other words, you are “roaming” in another operator’s network.
Operators in other countries have their own ways of pricing their services, so using your phone abroad may have different costs than in Finland.
How much data can I use abroad?
With Elisa's corporate subscriptions, you automatically get a certain amount of data for EU and EEA countries. The data limit depends on your subscription type. Check your subscription details in OmaElisa for Companies. If you are an employee, you'll find the same information in Employee OmaElisa.
When you travel outside of EU and EEA countries, we recommend purchasing a data package for the trip.
The use of data depends on what you do online. To illustrate, uploading an image on a social media platform uses 5 Mbs of data, while one hour of watching Netflix in HD equals 2500 Mbs of data use.
How do I check my balance?
Call *100# from your phone to find out your remaining balance.
You will get a notification on your phone telling you how much your EU data limit is, how much of your balance remains with Roaming Datavartija, and how much of your current Reissunetti or Reissaaja limit you have used. The service is free of charge.
How do I make calls to or from other countries?
When making calls abroad to other countries, type the number in the international format:
- + sign before the number
- The country code, such as 358 for Finland
- The area code without the first digit
- Telephone number
Example 1: To call the Helsinki number (09) 435 661 from Germany, type +3589435661
Example 2: To call the London number (020) 233 211 from Germany, type +4420233211
When you call numbers in other countries from an Elisa corporate subscription, you will automatically use Elisa 999 international call pricing. Read more about 999 calls (in Finnish).
How can I limit my phone use abroad?
Roaming Datavartija
- All of our subscriptions automatically include the Roaming Datavartija data guard service. It sets a EUR 50 (VAT 0%) balance for your mobile subscription for data transfer while roaming.
- The service sends you a text message when you have used your balance. You can change the balance (EUR 50–5000) by text message anytime you like. The new balance will come into use immediately.
- You can follow your data use in your phone settings. Some phones also have counters that track internet usage.
Blocking services
- You can set blocks for your employees to, for example, prevent calls from abroad or block internet access abroad.
- You can activate blocks in OmaElisa for Companies.