Reporting services for companiesReporting services for companies
Elisa’s reporting services and service portals

Easy-to-use reporting services to power your business and everyday work

Elisa’s reporting service in Fokus service portal gives you an always up-to-date view of your Elisa ICT services. We combine data from different systems in your ICT environment to visual dashboards, which show the evolution of your company’s IT services and data communications.

A better view of your ICT environment’s events and indicators helps your company to react to changes quickly and make business decisions based on exact data.

In addition, Elisa provides online service portals to support everyday work. Your company’s administrators and employees can easily manage everyday tools in the service portals.

On this page, you can read more about our reporting and online service solutions. Don't hesitate to ask us questions!

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Log in to FOKUS service portal

If you need help, contact the customer service for reporting at raportointi.yritysasiakkaat@elisa.fi, or see our Instructions for Fokus service portal.

Read the content in Finnish: Elisan raportointi- ja asiointipalvelut

Access the reporting service in Elisa Fokus service portal

At Elisa, we have an extensive range of services, and strong know-how on ICT environment reporting. We tailor the reporting views according to your company's services and needs, so monitoring your ICT environment is easy.

The user interface of our reporting service is called Elisa Fokus service portal. The portal contains data from different systems, and its main benefits are:

  • Up-to-date visual views to your ICT environment's current state and development
  • Transparent monitoring of how the Elisa ICT services that your company uses are working
  • Easy-to-use user interface and views that update automatically 
  • For Elisa Santa Monica customers: possibility to track your orders, deliveries, services, and projects

In addition to the Fokus service portal, our reporting service contains user support, instructions, and access management. 

Benefits of Elisa's reporting service

  • Make decisions based on up-to-date data

    We give you data to support and develop your business. With our transparent and comprehensive monitoring views, you always have a clear understanding of your ICT environment and the state of your business. 

    Our data supports your decision-making, and you can easily see how different actions affect your business results.

  • Save time and reduce manual work

    With our analyses and visual dashboards, you can quickly see the direction where your company is going. 

    We use automation and integration to make data usage and reporting more efficient, so that the right data is available for the right people at the right time.

    This saves you time and resources.

  • Detect problems and anomalies quickly

    Our real-time reporting views show eventual problems and incidents immediately. This way, you can react to them quickly and minimize the damage. 

    Our clear monthly and annual views help you monitor trends and development using different time frames.

Service portals make everyday work easier

Elisa offers service portals for both administrators and employees, or end users. 

On the one hand, OmaElisa for Companies allows administrators to easily manage your company's and employees' devices and services.
On the other hand, your employees can manage their own work equipment and subscriptions in Employee OmaElisa.

OmaElisa for Companies: The administrator’s service portal

OmaElisa for Companies is an easy self-service channel for the company's main user

OmaElisa for Companies is a convenient self-service channel for the company’s administrator. In OmaElisa for Companies, the administrator can:

  • See the products and services ordered from Elisa
  • Order and manage employees’ subscriptions
  • Manage contracts

OmaElisa for Companies is free of charge. Register and log in to OmaElisa for Companies.

Note: Customers of Elisa Santa Monica can manage and monitor orders and services in Elisa Fokus portal. Log in to the Fokus portal here.

Service portals for users

Employees can track their mobile subscription usage in Employee's OmaElisa

1) Employee OmaElisa

When your company has Elisa's voice subscriptions, your employees can view their subscription information in Employee OmaElisa.

In Employee OmaElisa, the user can:

  • See real-time subscription usage and call details
  • Check their PUK code
  • Check the limits for international calls and data
  • Order work equipment from the employee’s device store (if your company has created a device store for Employee OmaElisa)

Read the Employee OmaElisa instructions and log in to Employee OmaElisa.

On Elisa Aula, employees can make support requests for IT, for example.

2) Elisa Aula

Elisa Aula is an excellent IT service channel for your company’s employees.

In Elisa Aula, your employees can:

  • Order work equipment and applications
  • Send support requests to IT
  • Communicate with the IT support directly via chat

Elisa Aula will be adapted to suit your company’s needs. To find out more, contact our sales personnel.

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