Elisa’s reporting services and service portals

Elisa Fokus – a centralized portal for managing your business services

Elisa Fokus is a service portal that helps you manage, monitor, and develop your Elisa ICT services.

With Fokus, you get a full overview of your services: track costs, quality, usage, and environmental impact. Service requests, support tickets, and service status can all be managed effortlessly in one centralized location.

Fokus adapts to your organization’s needs and includes an AI assistant that helps you find relevant information and navigate your services efficiently.

Learn more and get in touch with us!

Ask more about our services

Are you already a customer?

If you need help, contact the customer service for reporting at raportointi.yritysasiakkaat@elisa.fi, or see our Instructions for Fokus service portal.

Read the content in Finnish: Elisan raportointi- ja asiointipalvelut

Access the reporting service in Elisa Fokus service portal

We tailor the reporting views according to your company's services and needs, so monitoring your ICT environment is easy.

Elisa Fokus portal brings together data from multiple systems into one place. Key features include:

Up-to-date visual views to your ICT environment's current state and development
Transparent monitoring of how the Elisa ICT services that your company uses are working
Easy-to-use user interface and views that update automatically
For Elisa Santa Monica customers: possibility to track your orders, deliveries, services, and projects

In addition to the Fokus service portal, our reporting service contains user support, instructions, and access management.

Benefits of Elisa's reporting service

Make smarter decisions with data
Elisa Fokus provides up-to-date, visual reports on your services – including costs, usage, quality, and emissions. You get the insights you need to support decision-making and understand how your actions impact business performance.
Manage services with ease
Fokus portal offers a centralized way to handle service requests, changes, and deliveries. You can monitor service status, detect anomalies, and react to them quickly – all in one system. Both administrators and end users can use the portal effortlessly.
Smart support for everyday work
The built-in AI assistant highlights relevant updates, detects service changes, and helps you make the most of Fokus portal. It brings intelligence to your daily operations and helps you find the right information faster.

Service portals make everyday work easier

Self-service portals for employees enables them to manage their own work equipment and subscriptions within the dedicated portals.

1) Employee OmaElisa

When your company has Elisa's voice subscriptions, your employees can view their subscription information in Employee OmaElisa.

In Employee OmaElisa, the user can:

See real-time subscription usage and call details
Check their PUK code
Check the limits for international calls and data
Order work equipment from the employee’s device store (if your company has created a device store for Employee OmaElisa)

Read the Employee OmaElisa instructions and log in to Employee OmaElisa.