Employee OmaElisa

You need a corporate Elisa subscription to log in to Employee OmaElisa. If your subscription is not a corporate Elisa subscription, your employer can invite you to the company's own site, where you will be able to create an ID for OmaElisa.

If you are sent an invite, you will receive an email with a link valid for 14 days. The link is personal and can be used only once. If necessary, you can request a new link from your company's OmaElisa administrator.

If you have forgotten your password, go to the login page, select “Recover lost Elisa ID or password” and follow the instructions.

If you have forgotten your Elisa ID, go to the login page, select “I do not have Elisa ID yet and want to register” and follow the instructions.

If your subscription has been locked and you are not registered in Employee OmaElisa, please contact the person in charge of phone services in your organisation or our customer service.

First, check that the number is correct. It is also possible that the mobile phone number you entered does not belong to Elisa’s corporate customer, or that it is not active in the Elisa mobile network. Please contact your organisation’s contact person.

Your employer may allow you to order your own tools and devices from the employee’s device store. After the employer has created the device selection for their employees, it will be available via Employee OmaElisa.

1. Log in to Employee OmaElisa and select the Store.
2. Select the device list from which you want to order your device.
3. Select the device and accessories you need and add them to the basket. Then proceed to the Checkout.
4. The checkout shows a summary of your order. If you selected a more expensive device that exceeds your budget, the checkout will show its monthly and/or one-time fees. You can pay these on Oma Laitelasku. Click Next.
5. Select an approver for your order and change the delivery address, if necessary. If you selected a more expensive device, you must then accept the terms and conditions of Elisa Oma Laitelasku and give Elisa permission to check your credit history.
6. Finally, select Confirm order 

Note: If your share of the new device's monthly fee is under €5 per month, you will receive an invoice when the payment exceeds €5 (including VAT) or every three months. The first invoiced payment is usually smaller than the normal monthly fee because you are invoiced per day.

Ordering a new device at the end of the agreement period

1. Log in to Employee OmaElisa and select the Devices tab under My devices and subscriptions.
2. Search for a device that has a notice of the termination of the device agreement. Click the name of the device.
3. The device's details will lead you to the online store where you can order a new device. If you want to redeem your current device, you will be able to see its redemption price.
4. In the device store, open the list you want to order a new device from, and select the device you want to order. Add the device to the basket and proceed to the checkout.
5. The checkout shows a summary of the device's monthly and one-time fees. Click Next.
6. You can now choose whether you want to redeem or return your old device. You can also choose not to redeem or return it. Confirm the order and select the delivery method.

Note: Remember to decide whether you want to redeem or return your device before the last day of the agreement period. The option to terminate the agreement period and redeem your device opens 14 days before the end of the agreement period. If no changes are made, the device will receive an extension period

Your employer has decided the selection of devices that are available to employees. Your employee can best answer any questions you may have about the device selection.

Even if your work phone’s subscription is not in Elisa’s network, you can still access the device store if your contact person has sent you an invitation to it via email.

• Log in to the service following the instructions in the message.
• You can see the store menu in the service after logging in.

You can redeem a device over the duration of your contract agreement period or at the end of it. Submit a purchasing request via Employee OmaElisa from the My devices menu:

1. Choose the device that you wish to redeem from the view. After selecting the device, you will be shown its information.
2. Select Purchase device.
3. After this, you will see the purchasing price (24% VAT included) that you will have to pay in full with Oma Laitelasku.
4. Select CONFIRM.
5. You will be sent a confirmation message to your email after your company’s administrator has approved your redemption request.
6. The device’s purchase invoice (final invoice) will be charged with Oma Laitelasku.

1. Log in to Employee OmaElisa and select the Devices tab under My devices and subscriptions. Select the device for which you want to request service and order a replacement
2. Select Request support from the device details
3. Read the information related to the service request and follow the instructions. You will be delivered a replacement device. Click Next.
4. Describe the device's defect and, if necessary, change the device's delivery address. Finally, click SUBMIT.

If your device has been lost or destroyed, please contact your organisation's administrator.

You cannot make changes to your subscription. You can only view its information.

People with Elisa’s corporate subscription/company subscription provided by Elisa can log in to the Employee OmaElisa service. Additionally, people whose subscription is not in Elisa’s network may log in if their employer invites them to use the service with a separate email message.

Yes, the service allows you to view any potential restrictions applying to use while abroad. You will also be able to see your subscription’s data usage information in real time. Usage abroad is updated to the service with a five-minute delay or at every 25 Mt.

See an example

The use of the service will stop when your subscription is transferred to your new employer’s contract.

If the subscription is still in Elisa’s network, you will need to re-register. You cannot view any data from your previous employer.

If the subscription’s operator changes, you can no longer use the service.

You can use Elisa ID to log in to the Employee OmaElisa as long as you link your work phone’s number to your Elisa ID when logging in.

Unfortunately, you cannot currently change your password by yourself, but you can reset a forgotten password.