Important information about the renewal of the Elisa Palvelupäätelaitteet (EPP) service
Updated on 2/11/2022
Updated on 2/11/2022
In the renewal, the old hardware is transferred to the new order and management portal. After the renewal, administrators may continue ordering through the administrator’s new OmaElisa. The company can also get to know the new functionalities and choose those that best suit them. The current OmaElisa will be discontinued as an ordering channel for terminal devices.
We are developing our services to better meet the changing needs of corporate customers. In our service and product renewal processes, we take customers’ wishes and development ideas into account to improve the user experience of our customers.
1. Read through this site carefully. If necessary, get in touch with your Elisa contact person.
2. Make sure that the information about the change has reached all the necessary people in your organisation.
3. As an administrator, you can start familiarising yourself with OmaElisa as the new order and management channel. More detailed information is available in the “Schedules and effects” section.
4. If your company decides to commission Oma Laitelasku or Employee OmaElisa, plan the device selection available to the employees and compile their related internal guidelines. Present these guidelines and order channels in internal communications.
5. The renewed Elisa Palvelupäätelaitteet service does not require a renewed agreement. By using the new service, your company accepts the changes to the new service description.
With the renewal, the service will include even more options.
The agreement period of 24 months for the current terminal devices’ service agreements will remain unchanged. Otherwise, the new features will be valid for all agreements when ordering through the new Corporate OmaElisa or Employee OmaElisa services begins.
The companies’ existing devices will be transferred to the new process to meet the new model. After the renewal, the devices on a second extension period will remain in the company’s possession.
In future, the employees can use the services and manage them directly via Employee OmaElisa.
24 months
12, 24 or 36 months
Corporate OmaElisa
Management: Corporate OmaElisa
Procurement proposal Employee OmaElisa
Oma Lasku agreement terms and conditions
A change to the earlier situation: The employer has the chance to commit the employee to purchasing the device ordered via Oma Laitelasku at the end of their employment.
After 12 months’ use with a lump-sum payment
Return at any time in the middle of the term. We will charge the remaining monthly fees -15%. The share of damage cover service will not be included.
We will charge the remaining monthly fees -25%. Damage cover service included.
We will charge the remaining monthly fees -15%. The share of damage cover service will not be included.
We will charge twice the monthly fee
We will charge twice the monthly fee
Devices ordered with Oma Laitelasku.
We will charge the remaining monthly fees -15% + twice the monthly fee).
All devices.
We will charge the remaining monthly fees -10% + two times the monthly fee)
The damage cover service’s share is not included.
An information card with the device delivery
Information by email with the device delivery. Customer-specific instructions can be attached to the information.
No notification to the user
A notification and the device delivery’s tracking code sent to the user
Only applies to Apple mobile devices and is included in the monthly price of the agreement
An additional service option that we will charge from the company. Available for all phone brands and models: Business Pro €1.80 per month, deductible €30
Business Premium €2.30 per month, deductible €50
The administrator will get to see the new Elisa Palvelupäätelaitteet (EPP) order and management portal through their OmaElisa. They can create a customer-specific device selection that is available to the employees when the new service is available. This list can also be removed if the administrator only wishes to test the service. They can also test the order procedure in both administrator and employee roles (these orders will not be delivered). Urgent EPP and purchase devices should be ordered before October 31, 2022, after which ordering from OmaElisa Classic will no longer be possible. New device orders can be made again from the new OmaElisa starting from November 7, 2022.
Go to the new OmaElisa here (Please note that the link is only intended for OmaElisa administrators)
We will contact you about the detailed schedule for the implementation.
The administrator will get to see the new Elisa Palvelupäätelaitteet (EPP) order and management portal through their OmaElisa. They can create a customer-specific device selection that is available to the employees when the new service is available. This list can also be removed if the administrator only wishes to test the service. They can also test the order procedure in both administrator and employee roles (these orders will not be delivered). Urgent EPP and purchase devices should be ordered before November 14, 2022, after which ordering from OmaElisa Classic will no longer be possible. New device orders can be made again from the new OmaElisa starting from November 18, 2022.
Go to the new OmaElisa here (Please note that the link is only intended for OmaElisa administrators)
We will contact you about the detailed schedule for the implementation.